|
|
SmArtCraft is committed to bringing
you quality hobby and craft items for you to enjoy or
as gifts.
By buying direct you can save on a selection of products,
up to 45% compared to high street prices and have goods
delivered direct to your door. We even offer a gift
wrapping service for a special occasion to reach the
person directly.
Our constant monitoring of competitor
prices ensures that our prices always stay low.
|
Highlights
of our Service
- We work hard to provide customer service that is
second to none with a focus on delivery times, pricing
and customer contact.
- We aim to hold all the major and popular brands
and products on our website in stock to provide a
fast turn-around of all orders.
- We aim to process orders within 2-3working days.
A UK customer will receive their goods within 2-3
working days, provided that we receive their order
before 3pm.
- Where we cannot fulfill the complete order, due
to a stock shortage, we will make a part despatch
of the items that we have in stock, and then forward
the balance of the order at no extra delivery charge.
Customers are notified by email when we cannot fulfill
the complete order and an estimated delivery date
for the items on back order is given. Customers also
have the option to cancel the items on back order.
This applies to all orders including orders from overseas
destinations.
- We send a confirmation email on receipt of order
and an email notifying of despatch, on the day the
goods are sent.
For more information about shipping, delivery and cancellation
please view the Information page
If you do not receive a confirmation email or would
like to make contact with us, please don't hesitate
to send us a quick email at smartcraft@btinternet.com
and we will get back to you as soon as possible. As
we are a small home business we do not have a shop.
We will try and respond to your email as quickly as
we can.
|